Cleaning and Sanitizing
In addition to our regular cleaning, we have increased the cleaning and sanitizing of our facility. All guest areas & play spaces are frequently wiped down with disinfectant wipes. We have alcohol based hand-sanitizer in the lobby. We will continue to monitor the situation and…
Why can’t my friend/family book the other open slots on my booking?
We have moved to a new private bookings only. This means that once your select your number of participants, no one else will be able to book online with you. If you want to change the number of people in your booking after you’ve booked,…
Are Costumes allowed?
Yes, and they are encouraged.
Can we bring our infant with us?
If you are booking a private room, Yes, and your infant doesn’t count towards the room maximum. However, there is no place to put child down during the room or space for a stroller, so you’ll either need to hold your infant or have a…
Some secrets are meant to be kept
Share freely about your experience but please keep the clues and mysteries of the room a secret so that others may have just as much fun as you did!
Intoxicated Players
Customers who are under the influence of alcohol, drugs or any illegal substance may be refused entry into any of Beat the Room’s experiences, or asked to leave entire premise, with no refunds issued.
Do you offer Gift Cards?
Yes we do, click the button purchase a digital gift card to send to your family or friends.
Can minors participate?
Minors under the age of 14 participating in private room experiences must have an adult in the room with them.
What happens if I/we arrive late?
Arriving 15 minutes early is very important to allow for check in and briefing. You will not be permitted to enter the room if you are late. Refunds will not be issued to late participants and that reservation cannot be rescheduled.
How long does each event last?
Approximately 1 hour. Please plan to arrive around 15 minutes before your start time, or you’ll miss the ramp up to your experience. When you arrive you will first sign our waiver, then receive a quick scenario and room briefing. This also allows time to meet…