Why can’t my friend/family book the other open slots on my booking?
We have moved to a new private bookings only. This means that once your select your number of participants, no one else will be able to book online with you. If you want to change the number of people in your booking after you’ve booked,…
Minimum/Maximum Number of Players
The rooms need a minimum of two players to be experienced properly. If you are trying to book for one person, you will need to find a time slot that already has at least two spots booked and join that group since we can’t guarantee another person…
How far in advance should I book?
Room space fills quickly. We recommend booking as far in advance as you feel comfortable.
I only have a few people in my group – are we going to be in a room with strangers?
If you reserve less than the full amount of spaces for the room, there is a very high probability you will be placed with others. You will meet your teammates in our lounge, before your experience begins. But don’t worry! When the challenge begins you’ll be…
What are your reservation and cancellation policies?
You can change or cancel your reservations up to 24 hours before your reservation directly online. Please go to our confirmation email and click “View Booking.” This link will take you to a page with the option to change or cancel (up to 24 hours…