Why can’t my friend/family book the other open slots on my booking?
We have moved to a new private bookings only. This means that once your select your number of participants, no one else will be able to book online with you. If you want to change the number of people in your booking after you’ve booked,…
Minimum/Maximum Number of Players
The rooms need a minimum of two players to be experienced properly and have a maximum capacity of 8 players (10 players for Bitten and The Lab). The player maximum is fire code related and no exceptions can be made.
How far in advance should I book?
Room space fills quickly. We recommend booking as far in advance as you feel comfortable.
What are your reservation and cancellation policies?
You can change or cancel your reservations up to 24 hours before your reservation. Please call us, email us at customerservice@beattheroom.com or use our contact us form to cancel. Please include your booking # from your confirmation email to help us find your booking easier.