General (10)

Yes, and they are encouraged.

Yes, and your infant doesn’t count towards the room maximum. However, there is no place to put child down during the room or space for a stroller, so you’ll either need to hold your infant or have a carry harness of some type.

$29 per person + applicable sales tax + booking fees. You can also book our entire location by the hour. This is especially useful for celebrations, private events, team building, or creative interviewing – inquire at customerservice@beattheroom.com

Share freely about your experience but please keep the clues and mysteries of the room a secret so that others may have just as much fun as you did!

Customers who are under the influence of alcohol, drugs or any illegal substance may be refused entry into any of Beat the Room’s experiences, or asked to leave entire premise, with no refunds issued.

Yes we do, click the button purchase a digital gift card to send to your family or friends.

BTR Gift Cards

You must be 14 or older to participate in our experience. However, if you book the entire room for a private experience, this age restriction does not apply. Anyone under the age of 18 can only participate with a waiver signed by a parent or legal guardian at the time of arrival. Minors under the age of 14 participating in private room experiences must have an adult in the room with them. 

Arriving 15 minutes early is very important to allow for check in and briefing. You will not be permitted to enter the room if you are late. Refunds will not be issued to late participants and that reservation cannot be rescheduled. 

Approximately 1 hour. Please plan to arrive around 15 minutes before your start time, or you’ll miss the ramp up to your experience. When you arrive you will first sign our waiver, then receive a quick scenario and room briefing. This also allows time to meet your teammates.  Then you will begin your adventurous 50-60 minutes in the room (dependent upon which experience you’ve selected). Plan for a few minutes afterwards for a team photo and share your victory or defeat on Facebook, Twitter, Instagram, or however you share your personal stories.

Yes, a reservation is necessary and easy to book online! Go to our Reservations page to save your spot today.

Parties (6)

While there is a quick waiver to fill out, please don’t arrive more than 30 minutes before your scheduled room.

The waiver needs to be signed for by any adult with the party that will be responsible for any damages incurred. It does not need to be the parent or legal guardian of the minor.

Yes, we have ample parking.

Due to fire code, regardless of the event type, there can only be 10 people in the room. If all the players are under the age of 14 and an adult needs to be in the room with the players, this person counts towards the 10 person maximum.

Unfortunately the busyness and size of our lobby does not typically allow for this, nor do we have the extra space to store presents and bakery items while you’re in the room.

Our rooms are designed with 14+ in mind. Kids under that age will surely be able to assist and figure out some of the puzzles, but will likely have a difficult time completing the room without significant assistance from an adult.

Reservations (4)

The rooms need a minimum of two players to be experienced properly. If you are trying to book for one person, you will need to find a time slot that already has at least two spots booked and join that group since we can’t guarantee another person will join your time slot. If you book all eight spots for one room or book a private room, the room can hold up to a maximum of 10 players. Adding players WILL erode the experience as the games are designed for a maximum of eight players. We cannot make exceptions for more than ten players as this violates fire code.

Room space fills quickly. We recommend booking as far in advance as you feel comfortable. 

If you reserve less than the full amount of spaces for the room, there is a very high probability you will be placed with others. You will meet your teammates in our lounge, before your experience begins. But don’t worry! When the challenge begins you’ll be working together as a team! If you don’t feel like making new friends, to guarantee a room exclusively with people you already know, you need to reserve all the spots for that room.

You can change or cancel your reservations up to 24 hours before your reservation directly online. Please go to our confirmation email and click “View Booking.” This link will take you to a page with the option to change or cancel (up to 24 hours before reservation). There are no changes or cancellations within 23 hours and 59 minutes of the start of your experience.

Rooms (2)

Yes, some of our rooms will incorporate being actually locked in the room, but instructions on how to get out regardless of the game status will be conveyed to you at the time of our experience.

The rooms are challenging to most groups, it’s part of the appeal! Some groups will not succeed.  Use your wit, logic, communication, deductive reasoning and observational skills.